A broad ranging role embracing elements of general management, operations and project management
Greenfield start-up and major new investment with a specialist manufacturer supplying a large spares SKU into an international distributor network
A mix of general management, operations, supply chain and projects
Based North West
Strong, competitive salary and benefits package
This is a new senior role for an experienced general manager and aftermarket operations professional to develop and build a major new aftermarket business unit with a very hands-on approach and then deliver on its significant planned growth objectives. The client is a c. £130m specialist manufacturer of high value products which are sold through an established international network of specialist dealerships and distributors. It has a large product range in aftermarket parts and it is making a significant investment in a multi-site state-of-the-art warehouse, distribution, order fulfillment and customer care business unit which has significant potential for growth. The role reports to the Board and carries responsibility for tactical hands-on execution, building and leading this business. The focus of the role is to design, build and develop the right infrastructure, processes and systems that will deliver excellent service to every single distributor and customer. You will build the team, implement a new spare parts system that integrates with current business workflows and also ensure the highest standards of Health and Safety, compliance and employee engagement. A highly experienced General Manager with proven experience in building and leading an aftermarket parts business is required. Graduate qualified and with training in a world-class company, you may also have additional qualifications relating to logistics and supply chain. You will also have a passion for customer service, optimising the effectiveness of your team through delivery fulfillment and leadership and you will enjoy the associated budget accountability. You will have worked for a manufacturer and have the project management skills required for a role of this complexity and nature. You will ensure that operational decisions align with the long term strategic objectives, always striving to protect Aftersales and Servicing as an important revenue stream. With regard to products and sectors of interest, you will have deep knowledge of parts operations and in terms of products this could be wide ranging including agricultural, tractors, trailers, specialist vehicles, plant, machinery or capital equipment. This key role within this market leader carries considerable challenge and real scope to make a difference. The salary and benefits reflect the role’s importance and you will be expected to live within the region of the company’s head office in the North West.
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