LORD SEARCH AND SELECTION

LORD SEARCH AND SELECTION Dudley Rd, Birmingham B18 7QH, UK
Feb 14, 2019
c£70,000 per annum + car, bonus and benefits Supply Chain, Operations & Customer Experience Catalogue and Online Retail South Birmingham The Role Offering extraordinary scope and potential, reporting to and deputising for the Chief Executive. Responsible for: developing and implementing an operational strategy that puts the customer at the forefront of everything they do, introduces organisational and cultural change, increases levels of operational efficiency and customer service, whilst ensuring realistic cost and performance objectives are met. The Company Profitable, award winning market leader, backed by the resources of a large international parent, looking to appoint an entrepreneurial and ambitious Head of Operations to join their senior management team and help lead them through a period of tremendous change, growth and opportunity. The Person The role calls for a Catalogue / Online Retail operations professional, well used to the demands of a rapidly growing business, with strong interpersonal and analytical skills, who is able to translate the needs of the customer into deliverable operations and service solutions. You will be able to demonstrate experience of successfully leading and motivating multi-disciplined teams encompassing customer services, supply chain, operations, quality and IT to achieve greater profitability and performance. Experienced, charismatic and financially literate Passionate about delivering industry leading levels of customer service An excellent communicator, an enthusiastic crusader for change, with the ability to influence and persuade at all levels. A track record of creating lean and customer focused operations. Personal credibility, vision, drive and enthusiasm. How to Apply So, if you are looking for a fresh challenge, an opportunity to join an exciting market leader poised for rapid growth, offering tremendous career opportunities ……………. then look no further. Please submit a copy of your CV quoting reference number 371535.
LORD SEARCH AND SELECTION Dudley Rd, Birmingham B18 7QH, UK
Feb 14, 2019
c£65,000 pa + attractive bonus and benefits Healthcare & Beauty Products, E-Commerce & Fulfilment Niche Market Leader and International Award Winner Birmingham The Role Offering extraordinary scope and potential, reporting to the Managing Director. Responsible for: developing and implementing an operational strategy that puts the customer at the forefront of everything they do, introducing organisational and cultural change, increasing levels of customer service, whilst ensuring realistic cost and performance objectives are met. The Company Backed by the resources of a large international parent, our client is passionately committed to innovation and customer service, making significant investment in new products, technology and skills - these are just some of the strengths that have made them a highly thought of, niche market leader and International award winner. Keen to capitalise on considerable new business opportunities in the fast-growing Healthcare and Beauty sector, they are looking to appoint an entrepreneurial and ambitious Head of Customer Experience, to join their senior management team and help lead them through a period of tremendous change, opportunity and growth. The Person The role calls for strong customer service experience, a genuine passion for putting the customer at the centre of everything you do, constantly refining the customer journey and experience in order to win and retain new and existing customers. You will need: well developed interpersonal and analytical skills, an ability to translate the needs of a rapidly growing sector into deliverable product/service solutions, you will need to be comfortable with formulating and implementing strategy, presenting at a senior level and leading from the front. Hands on, experienced, charismatic and financially literate Passionate about delivering industry leading levels of customer service Experienced in leading and motivating multidiscipline teams An excellent communicator, an enthusiastic crusader for change, with the ability to influence and persuade at all levels. A track record of creating lean and customer focused operations. Personal credibility, vision, drive and enthusiasm. How to Apply So, if you are looking to join a well-funded, ambitious, responsible and technically strong niche market leader, passionate about delivering industry leading levels of customer service and experience ………then look no further. Please submit a copy of your CV quoting reference 371595.
LORD SEARCH AND SELECTION Dudley Rd, Birmingham B18 7QH, UK
Feb 12, 2019
£50,000 - £60,000 + Car + Bonus + Benefits Manufacturing & Logistics Automation Birmingham The Company As a rapidly growing manufacturing business, our client is a market leader in the design, manufacture, installation, and service of an innovative range of automated equipment for a prestigious and diverse portfolio of manufacturing customers. Keen to build upon their considerable investment in new products and capitalise on significant new market opportunities they are looking to appoint a high calibre and technical Business Development Manager to further develop their routes to market and lead them through a period of tremendous change, opportunity and growth in the UK. Your key task will be to identify and secure new business opportunities and deliver innovative tailored bids/solutions that demonstrate substantial ROI and meet demanding customer requirements. Key responsibilities will be: Business development to identify and pursue new business opportunities with manufacturers Deliver logistical automation projects and partner with blue chip manufacturing companies in the Midlands Understand customer requirements and promote technical product solutions Contribute to the development of the regions business strategy with particular emphasis on pricing, product range and routes to market, based on your close monitoring of customer feedback, market developments, competitor activity and regulatory requirements. The Role Reporting to the Sales Director, you will have full responsibility of the business plan and P/L of the UK business division. Key tasks will include: develop and grow customers in the region, introduce best practice, and deliver a programme of organisational and cultural change. You will develop and implement the company's commercial strategy, identify and prioritise new business opportunities and take their innovative products and services to market. You will be very technical and hands on and manage automation projects from start to after sales. The Person This is a role of extraordinary scope and potential, calling for a self-motivated and ambitious technical sales professional, with significant experience of selling technical automation products and solutions to manufacturing companies. Ideally you will automotive sector experience. You will have strong new business development experience and a proven track record of continually identifying, securing, developing and retaining accountswith the strategic and tactical skills to deliver outstanding commercial results selling technical products and solutions into the dynamic manufacturing sector. How to Apply So, if you are looking for a high profile, fresh and stimulating opportunity, that will fully utilise your exceptional skills and experience, then look no further. To apply please submit a fully detailed CV quoting your current remuneration details and reference number 371509.