We are currently recruiting a Head of Key Accounts for a tech focused logistics business based in London. This role will lead and scale a team responsible for providing excellent customer service and support to its key clients by providing innovative logistics solutions. R esponsibilities of this role will include: Managing, growing and developing a team of Key Account Managers Developing a deep understanding of key client's needs and business objectives in order to create effective solutions Ensuring the team are forging relationships with a variety stakeholders within the customer organisation. Seeking opportunities to utilise the company's full range of services Taking full ownership of profitability across accounts Staying aware of competition and industry trends and understanding how this could effect the business Ensuring overall execution of yearly sales plans Requirements Senior/Management experience within a Key Accounts/Customer Service role Excellent stakeholder management and influencing skills Strong analytical, sales and negotiating skills with a strong attention to detail Excellent people management skills with a track record building and developing teams Experience in the freight/shipping/3PL industry beneficial but not essential Happy to roll up sleeves and get stuck in The successful candidate can expect a salary betweem £70,000 and £75,000 plus benefits. Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.
We are currently recruiting a Head of Carrier Management for a leading online business based in London. This is a senior leadership position that will take full ownership of a global logistics carrier network and help to define the company's longer term logistics growth strategy. Reporting into the COO, this role will manage a medium sized team across a number of countries and will include occasional European travel. Responsibilities of this role will include: Developing the company's short and long term carrier strategy Taking full ownership of the group's shipping budget (c.£50m), leading all negotiations and tenders Maintaining strong relationships with all logistics providers Keeping up to date with any industry changes and trends and understanding how this could effect the company's goals Managing, developing and inspiring a team of managers, team leaders and supervisors across a number of different locations Partnering with local logistics teams to provide support for the dispatch and delivery of finished goods Continually monitoring quality of service and seeking ways of improving overall customer satisfaction Engaging with other senior stakeholders across the group to ensure a collaborative working environment that promotes excellence Applicants should have: Experience working in a senior carrier management role, ideally for an online retailer or provider Senior leadership experience with the ability to manage and develop a team as well as supporting the overall company strategy Strong understanding of B2C shipping, ideally in a high volume environment Domestic and International logistics experience A hands on, 'can-do' attitude A second language would be advantageous The successful candidate can expect a base salary between £85,000 and £95,000 plus a bonus and other company benefits. Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.