360 Resourcing Solutions Ltd
Our client is a market leading brand with a great heritage and history who offer a huge range of training courses from their central London base. They have an amazing head office and are enjoying an exciting phase of growth currently. They currently have an opportunity for a Head of Customer Acquisition. Reporting into the Director of Marketing and sales the Head of Customer Acquisition will be working within the Marketing and Sales department to support the organisations growth plans. This role is a crucial role for the team and is responsible for identifying and attracting new customers to begin their learning experience as students with the brand. The Head of Customer Acquisition will manage a direct team of two reports and will be heavily involved in the next phase of recruitment to further grow the team. Responsibilities - Head of Customer Acquisition - Lead and manage agency relationships and review proposals across Search Engine Optimization and biddable media. - Develop and own the new customer acquisition and optimization strategies. - Reviewing all agency proposals, track performance and ROI, make additional recommendations to grow inbound channels. - Management of the team, able to motivate, develop, inspire and lead a high performing team - Champion and lead changes to operations and processes to create a better customer journey - Develop all media plans for (Visual Arts, Performing Arts, Humanities and Languages) and Centres of Expertise (Deaf Education, Speech Therapy, Community Outreach, Adults with Learning Disabilities) - Tracking performance on all agency proposals and develop effective success metrics and track performance against these. - Understand sub metrics that feed into new customer growth across our inbound marketing channels and lead performance tracking against these. - Own and lead our Google Analytics reporting to ensure that we are optimizing how we use this across wider marketing and sales activities. - Propose features to enhance the customer journey, informed by sound data analysis, making use of AB testing software - taking the lead on implementing enhancements. - Lead all content development ensuring it includes inspiring content that can be used across traditional and digital channels to encourage new customers to start learning with the brand - Lead on the delivery of acquisition plans for open enrolment courses for each of the schools and the centres of expertise. Required Skills - Head of Customer Acquisition - A relevant marketing led degree would be advantageous although not essential - Significant experience within a similar role ideally within an organisation dealing with multiple stakeholders or product teams. - First class communication skills with a resilience to work under pressure - Self-starter and able to work independently but also able to work in a team environment - Solution focussed and a problem solver with effective time management skills - Strong working knowledge of Google squared, Adwords or Analytics - Experience leading and managing a team with a customer centric approach - Proficient user of MS Office, e-mail and analytics with working knowledge of SEO best practices - Experience developing and implementing marketing strategy and plans - Hands on experience of paid social channels and working with agencies (creative and media planning/buying) for ATL activities. As our Head of Customer Acquisition you will have a desire to join a growing, ethical led brand who are helping people improve their educational skills. This will be a fast moving role offering great exposure and the chance to make a genuine difference with your skills and passion. We are looking for an experienced Head of Customer Acquisitions who is able to lead and inspire their team and bring strong stakeholder skills to shape on build on internal and external relationships. This is hands on role and we are looking for a candidate with significant experience in setting up digital campaigns, measuring and analysing the impact and optimizing the process. They will also have good experience of agency management. In return for your hard work and commitment our client offer some amazing benefits including 35 days holiday as standard, Life insurance, discounted gym membership, pension and childcare vouchers. If you would enjoy being part of their success story then apply now to be considered for the Head of Customer Acquisition role.
360 Resourcing Solutions Ltd
St Helens, Saint Helens, UK
Over the past 9 years, 360 Resourcing Solutions have grown from the proverbial garage office to 2 offices in St Helens, and most recently London with 120 members of the team. We have firmly established ourselves as a market leader building talent delivery platforms and have won a number of awards. We are looking to continue this phenomenal growth throughout 2018 and are looking for a Marketing Director to join us. The Marketing Director will develop the long and short-term strategy to drive lead generation and brand awareness across on and offline channels within the business. We are experiencing impressive growth with plans to continue to grow year on year and a new product launch. This Marketing Director role will own the marketing strategy to drive lead generation and brand awareness. You will operate across multiple locations St Helens/ Skelmersdale / London The Marketing Director will develop and execute the marketing strategy to drive lead generation and brand awareness, key responsibilities include: Create targeted marketing campaigns to drive qualified leads Team management Experience in B2B marketing Direct marketing campaign delivery maximising CRM and email marketing platforms Develop press releases and build media relations Support the business development managers with targeted marketing Campaign, market and competitor analysis. Website and paid advertising management To be right for the Marketing Director you will have a strong track record in driving qualified lead generation using on offline channels with a B2B focus. You may currently be a marketing manager or marketing director.
360 Resourcing Solutions Ltd
Our client is a leading tech led company that operates in the financial services and institutions market. They offer a diverse range of niche products and services across multiple sectors both in the UK & Internationally. Due to continued expansion they are now looking for a Property Relocation Project Manager to be based in Reading to facilitate the smooth transition of their 400+ UK head office team from one site in Reading to their larger home also in Reading. The Property Relocation Project Manager will be a 12 month Contracted role and in the short term will report into the Director of IT and EA. The main remit of the Property Relocation Project Manager will be to manage the end-to-end office relocation and achieve time, cost and quality objectives including completion of acquisition process for the new building, management of the fitout design & construction process, logistics of relocation of staff members and disposal of the legacy office building. Responsibilities - Property Relocation Project Manager - Manage a full end to end project plan, milestone management and delivery of relocation project - Drive and coordinate the team to complete acquisition of new office building - Develop plans for contingencies and extensions to existing premise lease for any delays in new premise acquisition/fit-out - Management and coordination of the outsourced fit-out process, including vendor management, and selection of a subcontractor to undertake the refurbishment - Coordination of vendors such as telecoms providers and internal IT teams for the deployment of the brands corporate technology solutions - Manage timely and effective decision-making by the management and executive teams for all decisions including design, employee wellbeing and financial matters - Collaborate with finance and other colleagues on cost matters, ensuring a clear and accurate budget and tracking for all relocation expenses - Develop logistical plans for the phased relocation of staff to the new premises - Develop and manage plans for the ultimate disposal or reuse of the existing office accommodation Key Skills - Property Relocation Project Manager - Extensive experience of managing office relocations, refurbishments and fit outs - IT infrastructure, facilities - Ability to organise, plan and manage workloads in a very fast paced and demanding enviornment. - Ability to meet deadlines and work well under pressure - Assertive, persuasive and self-motivating approach to your work - Strong contracts, tendering experience with good commercial acumen , legal knowledge and negotiating skills gained with multiple vendors - Broad property, building or construction background - Ability to drive complex agreements and deal with day to day detail - Strong stakeholder communication skills and gravitas - Relevant project management qualification and membership of professional bodies highly desired - Strong communication and management skills combined with keen analytical and IT skills This is an opportunity to work with an amazing brand and head up what is a critical project for them in their next phase of growth. In reward for your hard work the Property Relocation Project Manager role offers a generous basic salary, 25 days holiday and additional benefits including child care vouchers. It also offers the chance to work for a company who are ethical in their approach, hugely innovative and customer centric in everything they do. Apply now to be considered for the Property Relocation Project Manager role.