CSG

CSG West Midlands, UK
Feb 17, 2019
Reporting into the Head of Strategic New Business Development, this position has overall responsibility for delivering in the region on £5M annualized sales target. Focused on manned security opportunities whilst cross-selling P&R, events and integrated security systems. The post holder will be responsible for developing major accounts within a blend of nominated market sectors and geographical areas, building robust and productive relationships with prospective and existing customers to ensure company, customer and individual objectives are achieved. The role will also involve identifying new business opportunities, winning new businesses and liaising with operational teams to ensure service requirements are delivered The post holder will be expected to ensure their sales practices adhere to Group standards and provide the regular required visibility to the pipeline, sales performance and forward sales forecast. The candidate will be required to attend monthly meetings, to review and drive performance. The candidate must demonstrate flexibility as the position is deemed to be 'itinerant' and not based in any one particular office. Key Requirements: Experience of selling integrated security solutions to include; selling manned and enhanced guarding, canine, events, transport and patrol and response (and monitoring) Ability to influence and persuade both internal and external stakeholders An understanding of the key components of a cost model and commercial propositions Effective negotiations skills and the ability to overcome objectives Ability to demonstrate promptness and assertiveness when faced with challenges Ability to work autonomously within a team dynamic environment Ability to work within a highly competitive and pressurised operating environment To work with professionalism and integrity at all times Knowledge of active working with a CRM tool Knowledge and sensitivity to competitor activity Whilst we would like to respond to all our on-line applicants, regrettably, we can't always do this on every occasion due to high volumes we receive. If you've not heard from us within four weeks, unfortunately on this occasion your application has been unsuccessful. We've made it easier for you to understand all the information we collect and why we collect it. To find out more, please take a look at our updated Privacy Policy.
CSG South East, UK
Feb 17, 2019
Reporting into the Head of Strategic New Business Development, this position has overall responsibility for delivering in the region on £5M annualized sales target. Focused on manned security opportunities whilst cross-selling P&R, events and integrated security systems. The post holder will be responsible for developing major accounts within a blend of nominated market sectors and geographical areas, building robust and productive relationships with prospective and existing customers to ensure company, customer and individual objectives are achieved. The role will also involve identifying new business opportunities, winning new businesses and liaising with operational teams to ensure service requirements are delivered The post holder will be expected to ensure their sales practices adhere to Group standards and provide the regular required visibility to the pipeline, sales performance and forward sales forecast. The candidate will be required to attend monthly meetings, to review and drive performance. The candidate must demonstrate flexibility as the position is deemed to be 'itinerant' and not based in any one particular office. Key Requirements: Experience of selling integrated security solutions to include; selling manned and enhanced guarding, canine, events, transport and patrol and response (and monitoring) Ability to influence and persuade both internal and external stakeholders An understanding of the key components of a cost model and commercial propositions Effective negotiations skills and the ability to overcome objectives Ability to demonstrate promptness and assertiveness when faced with challenges Ability to work autonomously within a team dynamic environment Ability to work within a highly competitive and pressurised operating environment To work with professionalism and integrity at all times Knowledge of active working with a CRM tool Knowledge and sensitivity to competitor activity Whilst we would like to respond to all our on-line applicants, regrettably, we can't always do this on every occasion due to high volumes we receive. If you've not heard from us within four weeks, unfortunately on this occasion your application has been unsuccessful. We've made it easier for you to understand all the information we collect and why we collect it. To find out more, please take a look at our updated Privacy Policy.
CSG Beeston, Nottingham NG9, UK
Feb 15, 2019
Based at our clients Head Office in Nottingham the Operations Director role will lead, manage and develop the service and project activities of Security to ensure client satisfaction, drive best in class performance, support our growth aspirations, profitability and more importantly ensure that our Project and Service Teams deliver to our Customers Expectations. This is a crucial role within our organization and will allow you to utilise and test your management, commercial and technical skills to the full, in support of our Business Strategy. As the Operations Director, you will be leading, supervising, and driving operational excellence and execution. Duties and Responsibilities: You will align and promote collaboration with the current Operations and Service Departments of the organisation, introducing clearly defined and well-communicated processes and accountability. You will also work closely with the FD and finance team to ensure timely conversion of My client project activity to revenue and promote efficient cash collection. You will be responsible for managing the Projects team to ensure the successful delivery of all contracts to clients to ensure that they are completed on time, to quality and within budget. You will be responsible for the Management of our Service Delivery Team, ensuring that we successfully deliver to our Clients KPI's, SLA's and other metrics. You will ultimately hold responsibility for a vast majority of subcontractor spend and will therefore be expected to identify efficiencies to be gained through careful selection and management of relevant parties in collaboration with the Procurement function. With a focus on our tender success and project delivery, you will identify and address areas where performance improvement is required to meet and exceed agreed KPIs with clients As a member of the Leadership Team you will ensure the company's, values and behaviours are reflected in everything we do. Manage and motivate the company's operational departments to achieve its objectives Manage and motivate a series of project teams including sub-contractors to achieve project objectives You will act as an ambassador to key clients, representing the company's delivery and support capabilities. You will ensure our operational and service skills are backed up with strong commercial knowledge of our contractual obligations and ensure our project related activities are profitable and contribute towards our objectives. You will collaborate across the wider group of companies to ensure knowledge sharing, best practice and use of in-house solutions. You will support the MD of the business in commercial decisions / deliberations and provide insightful feedback. The Person: Very strong operational, commercial and financial management skills (P&L experience essential). Well-structured, disciplined and organised. Gravitas - be able to lead a large internal organisation but also relate to senior client contacts. Strong team player - able to work in a highly collaborative manner. Strong communicator - internally and externally. Excellent presentation skills. Able to see, understand and communicate the 'big picture'. Strong analytical skills - able to identify trends, manage against KPIs, milestones and communicate key messages in a succinct manner. Able to build on, and optimise, process workflow across the organisation. Excellent levels of written and spoken English. People focused - able to demonstrate empathy and respect towards others. A team player who involves and engages others to achieve results. Driven, focused and ambitious. Inclusive and collaborative. Ability to build strong relationships with customers based on trust and openness. Performance and achievement driven - high level of energy, drive, determination and enthusiasm. Highly customer-focused to understand their needs and to help maximise competitive position. Education/Experience: Education to degree level or equivalent industry experience. An in depth understanding of the Electronic Security Systems market. Highly literate and numerate. High level of commercial acumen. Senior operational position within similar-sized organisation, ideally within the security industry. Solid experience of large project management/programme management planning, resourcing and achieving financial milestones. Experience of implementing change across an organisation, driving and communicating clearly through an empowered management team. Proven track record of development and coaching of first line management teams. Proven track record of identifying areas of profit improvement and implementing plans to strengthen business. Track record of working within a service or technology focused organisation, which thrives and profits from strong customer relationships. Experience of, or good appreciation of the market my client operates within. If you feel that you would be a strong candidate for this great opportunity, please apply to be considered. Whilst we would like to respond to all our on-line applicants, regrettably, we can't always do this on every occasion due to high volumes we receive. If you've not heard from us within four weeks, unfortunately on this occasion your application has been unsuccessful. We've made it easier for you to understand all the information we collect and why we collect it. To find out more, please take a look at our updated Privacy Policy.
CSG Dochcarty Rd, Dingwall IV15 9UG, UK
Feb 15, 2019
Job Purpose: Act as financial support for Ireland. This will involve: Supporting the Head of Finance and Senior operational team in decision making Take an active role in supporting the Senior operational team and Sales team in client negotiations and proposals for new and existing contracts. As needed develop good working relationships with the finance and other contacts of key clients. Delivering a strong management review and control process with the Head of finance, Finance Director, MD and Account Directors. This process will need to be hands on and actively engage functional specialists as required. Advise on the understanding and communication of ROI specific Tax issues (specifically VAT) and queries arising on same. Maintaining a robust rolling forecasting process across the division, identifying issues and opportunities and communicate the same to the relevant people. Manage the annual budget process for the division. Create and administers budgets that accurately forecast sales, capital, overhead and expenses. Ensure that the processes properly engage and involve Account Managers and Directors and provide robust and fact-based challenge to ensure that units are properly targeted. Ensure budgets and physical delivery plans for change initiatives are joined up. Monitor effectiveness of delivery and report on implementation with recommendations for corrective actions as needed. Works closely with key contracts in the division and ensures performance is fully understood in detail and addressed both in P&L performance and in debt management Upholds the highest of ethical standards and ensures financial control environment is properly implemented both with a P&L and Balance Sheet focus. Analysis of performance trends and opportunities and determining how best the insight from this work can be turned into real performance improvements in the business. Once agreed, support and drive the implementation of this into your business. Working with the Bid Finance team, take a lead in the planning and evaluation of new business opportunities and ensuring that they mobilize effectively. Communicate with the senior operations team to ensure that they are all aware of their performance and support them in managing changes e.g. mobilizations, retention activity, inflation, and seasonal trading patterns. Work closely with the other Finance Managers to ensure that these issues are dealt with systematically across the wider UK & Ireland business and that we share and develop best practice. Complete post investment reviews for new contracts and significant investments and ensure we learn the lessons from them. Support the Financial Controller and his team in monitoring the work of the finance teams operating in the Business Shared Services Centre and ensure that we are supporting and challenging these central teams to provide great service to our operators and clients. Person Profile: · Strong interpersonal and influencing skills for managing senior level relationships and difficult performance management conversations. · Strong commercial acumen, willing and able to challenge accepted practices and processes. · A proven ability to innovate and implement. Experience of project management and able to demonstrate tangible delivered improvements in business performance. · The ability to combine strategic and analytical perspectives with a pragmatic approach. The ability to keep focus on day-to-day performance whilst simultaneously pursuing longer-term opportunities.
CSG East Malling and Larkfield, UK
Feb 13, 2019
The Role My client is a leading security and facilities management company, trading for over 25 years. My client is a client solution-based business with our models reducing cost for clients and also adding visibility and improved service performance across all of our client's FM and Security Services. My client has a blue chip customer base including FTSE100 companies on its books, an enviable track record of customer satisfaction and client retention. Working closely with the Managing Director, this strategically thinking professional will be responsible for helping to drive new business growth, through effective articulation of our service proposition and assist in the successful retention of customer accounts through focused, targeted retention strategies. The role-holder will be a confident and vibrant presenter, capable of engaging at a senior level, demonstrating my clients capabilities and value add; constantly seeking solutions to customer challenges, and offering 'out the box' solutions. The BDD will have overall responsibility for managing of the Sales team, working with all key stakeholders to ensure successful implementation of all scoped services, playing a key role in the 'sales journey', including the preparation of presentations, proposals and tenders. Commercially astute, the BDD will identify new and creative ways of improving service delivery, whilst identifying cost effective solutions. They will have sound contractual awareness with the ability to interpret and draft commercial terms BDD will help the MD to explore diversification into new Markets to expand capabilities over time. The BDD will work with the Head of Operations, to 'bridge the gap' between Sales and Operations Key Responsibilities Assisting in the growth of my client; supporting both the MD and Sales team in the preparation of proposals, tenders and presentations Assisting in the retention of existing customer accounts, through targeted retention strategies Helping my client to improve articulation of their value add to all customers Key Relationships The Person An exceptional, creative, leader, capable of motivating and influencing key stakeholders Excellent organisational and planning skills Exceptional and confident presentation skills both orally and written An appreciation for both sales and operational delivery, capable of bringing both disciplines together to offer a fluid approach High levels of drive, determination and resilience Strong and confident IT skills A confident, self-sufficient and motivated individual seeking future career progression Education/Experience Experience of proven success in a similar role and SME Knowledge of FM/ Security outsourced service delivery Strong knowledge of contracts and strong negotiation skills Educated to a degree level Professional appearance Proficient in Outlook, Word, Excel with strong Powerpoint skills Exceptional ability to communicate to a high standard Proven track record of sales management and B2B sales in a service industry. Whilst we would like to respond to all our on-line applicants, regrettably, we can't always do this on every occasion due to high volumes we receive. If you've not heard from us within four weeks, unfortunately on this occasion your application has been unsuccessful. We've made it easier for you to understand all the information we collect and why we collect it. To find out more, please take a look at our updated Privacy Policy.
CSG Dudley Rd, Birmingham B18 7QH, UK
Feb 12, 2019
With a heritage dating back over 100 years, my client is a globally recognised leader in textile distribution. The business has some leading product brands within their portfolio and they are renowned for delivering world class customer service. The business has gone through a number of changes over the last two years and they are now looking to appoint a new Group Sales Director into the team. The business operates in number of different markets, one of those being Retail where they have key business relationships with major retail groups. The Sales Director will be responsible for leveraging the relationships externally to help promote and grow the business with the sales team. The role will need someone that can lead from the front and who understands the customer base which will allow the successful hire to hit the ground running. Reporting directly into the Managing Director, this is a crucial appointment for the business and will form part of their senior leadership team. The role will be initially responsible for establishing and implementing the business strategy as well as other responsibilities, which include; Building an integrated marketing solution that will be implemented across the business. Oversee and evaluate market research and adjust the marketing strategy to meet changing market and competitive conditions. Have an extensive understanding of modern sales techniques with the ability to cross sell/ up sell through proactive outbound sales. Develop and manage sales/marketing operating budgets. Monitor competitor products, sales and marketing activities. Establish and maintain relationships with industry influencers and key strategic partners. Meet with key clients and maintain the relationships for the business as well as negotiating new business deals. Review and analyse sales performance against programs, quotes and plans to determine effectiveness. The ideal candidate will come from a sales and marketing background and ideally have experience within the Retail market however other industries would be considered. The role will need someone who has good attention to detail and who can liaise at a senior level. Ideally the right candidate will have 4 years or more experience in a senior leadership role and is looking for an opportunity that they can really make a difference in.
CSG Derbyshire, UK
Feb 12, 2019
Key areas of responsibility: To manage the successful delivery of singular or multiple Data Centres To manage Global Client project expectations. Understanding the Client's requirements and timescales when delivering their global Data Centre infrastructure roll outs. Controlling the financial profitability and approval in line with the agreed schedule of rates. To deliver projects from concept sales stage into fully operational and delivered systems. The planning / managing of the labour resource and documenting of the progress. Manage and co-ordinate the requirements for sub-contract labour and liaise with the key providers. Work closely with the Client and Frontline delivery team. Interface at several levels within the company with regards to clear Stakeholder Management. Pre-preparation of risk assessments and method statements for all project related tasks obtaining client approval within a timely manner. Ensure critical path for each project are identified and deadlines met. Monitor, on a daily basis, project progress. Proactive diary management responsibility for keeping an overall view of the projects being worked on. Be proactive in understanding the work in progress of the current projects and ensuring they are financially up to date on invoicing/contract valuations. Participate as a highly trusted and involved member of the Projects Team. Provide leadership and support for the Data Centre delivery team. Provide innovation to the client roadmap and Frontline Delivery Model. Experience and Professional Qualification Requirements: Essential: Senior Level Project Management. Budget and financial control experience. Proven track record within the security industry and Data Centre delivery. Essential use of drawing software. Experience in large enterprise security solutions. Experienced in dealing at an executive level both internally and externally. Intermediate level skills in Google Suite software or similar Microsoft packages. Has experience of writing letters and responding to correspondence on behalf of others. Able to work in confidence with confidential matters. Ability to work under pressured to deadlines. Ability to lead a growing engineering and project support team with experience in successful contract management with a global client. Behaviour and Personality Profile: Essential: Ability to operate at Director level. Willing to Travel at short notice. Effective communication skills - both verbal and written. Extremely well organized, excellent planning and prioritising ability. Ability to make decisions Able to cope with and manage multiple demands. Ability to work under time pressured deadlines. Ability to ensure that others deliver what is expected on time. Able to respond with appropriate urgency to situations and events that require quick response or turnaround. Able to make good, timely decision in relatively complex situations. Able to take effective action without having to know the total picture. Self-starter/works on own imitative. Business/commercially aware. Diplomatic & tactful. Willing to learn. Patient and calm. Team player. Able to communicate at all engineering levels within the company.
CSG 41, Barkston House, Croydon St, Leeds LS11 9RT, UK
Feb 12, 2019
CSG is working with a leading HVAC Manufacturer who is looking to develop and grow their business further due to a very successful 2018 and internal promotion. We are looking for a hands-on leader who can run the factory as well as be part of the executive management team. The ideal person will have been an apprentice trained engineer and worked their way up to Manufacturing Director Level. Role To lead and push operational excellence across all manufacturing related areas, fully reviewing the organisational design whilst delivering a multi-million-pound investment programme to enhance their manufacturing position You will hold strategic and tactical responsibility for implementing manufacturing strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, maximising efficiency and optimising production levels Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills Input and hold responsibility for manufacturing budgets Requirements Demonstrable experience of leading a manufacturing function with a proven track record in strategic manufacturing leadership delivering effective manufacturing strategies, policies, processes and systems Commercially astute, ability to combine commercial considerations and customer focus with sound judgement 10 years of management experience with demonstrated leadership in creating and managing high-performance teams, across multiple disciplines Strong safety and quality improvement background Sound working knowledge of MS Office, Outlook and SAP To express an interest please apply Whilst we would like to respond to all our on-line applicants, regrettably, we can't always do this on every occasion due to high volumes we receive. If you've not heard from us within four weeks, unfortunately on this occasion your application has been unsuccessful. We've made it easier for you to understand all the information we collect and why we collect it. To find out more, please take a look at our updated Privacy Policy.
CSG Dudley Rd, Birmingham B18 7QH, UK
Feb 11, 2019
CSG are delighted to be exclusively handling an exciting opportunity for a well-respected Manufacturer of HVAC products. This role covers a number of businesses in the UK, and the candidate will help to grow each company significantly over the next three years. This will occur with increased investment in manufacturing facilities, people development and recruitment of new talent across all functions (Marketing, Operations, Sales etc). This position involves support of the overall sales strategy and business plan for the UK as well as input on the business development side with some of the unique businesses that the company owns. We are looking for a dynamic person with the ability to lead and motivate, capable of doubling the business within the next three years. This is a hugely exciting challenge; with increased investment in people and product solutions, as well as possible acquisitions, this is the perfect opportunity to make a significant difference and to put a unique stamp on a respected manufacturer. Key Responsibilities - Develop, communicate, and manage the execution of the company's UK strategy - Review and drive the development of new market opportunities - Deliver the short-term expected results as well as developing the fundament for a long term solid and profitable growth - Work closely with different departments such as Product Management, Marketing Operations as well as working with key personnel such as the Sales Director, HR Director, Marketing Director, Operations Director and Global Sales Leader - Oversee the sales offering to ensure the delivery of profitable business in line with the group's business plan - Drive the development of the UK and it's talents to ensure appropriate staffing levels, capabilities and competencies are in place to ensure short and long term growth is achieved - Maintain and enhance the reputation and brand equity across all businesses in the UK Skills, Experience & Key Competencies required - Track record of successful work within a Matrix environment who has worked in the UK Building Industry - Implementation of organisational changes which capture new business opportunities - Experience working for product and solution manufacturers, within HVAC, Refrigeration, Building Controls, Pumps, Valves, Water Controls or another Engineering manufacturer within the Building Services Industry - Management of high-profile customers - Management of financial levers such as price, margins, overheads, and cash - Strategic abilities, able to anticipate market trends and changes - People-orientated, hardworking and with a strong work ethic To express an interest please apply