MERJE Ltd

MERJE Ltd Kent, UK
Aug 19, 2018
Our client is an independent entrepreneurially-led residential development sector with a turnover of c. £60m and very impressive growth plans. They are seeking to recruit a commercially aware Finance Director to act as a business-partner to the new Managing Director and contribute to the growth and development of the business. Your responsibilities will include: Ensure the effective financial management of the business and actively contribute to the formulation of short and long term business plans as a key member of the Board and the management team. Represent the business when dealing with finance and banking partners. Challenging operational management and provide the business with timely, insightful and actionable KPI and other information Co-ordinating and preparing strategic financial plans and annual budgets at key stages which are clear, credible and well founded Providing KPIs and other key measures to provide both forward looking and historic data on the business; to keep the business alert to gaps / capacity management and key risks Preparing and issuing on a timely basis monthly management accounts and forecasts for Board and executive management information and guidance Continuously developing processes and controls throughout the business which help the executive team to run the business effectively Supporting the MD in making sure that business discipline is rigorously enforced and agreed processes and procedures are followed especially cost control Managing the finance department so that it provides a dependable and accurate service to other departments, suppliers and subcontractors including efficient control of the purchase ledger The successful candidate is likely to be a professionally qualified Accountant with significant Finance Director Experience gained within the property and/or construction sector.
MERJE Ltd Eldon Court, Percy St, Newcastle upon Tyne NE1 7YE, UK
Aug 18, 2018
Our client is an online gambling and casino company based in Newcastle that has grown rapidly and is now looking for a Chief Compliance Officer to join the Executive Board . The role will involve: Work closely with Senior Management and the Board to ensure all strategic challenges are recognised and that the framework and appetites established remain agile, appropriate and encompass the evolving profile. To keep up to date with current developments and legislative changes regarding risk, compliance and regulatory matters, including GDPR. Review and summarise regulatory publications and legislation for assessment of the relevance to, and impact on, the business. Establish and maintain a strong working relationship with the Legal and Compliance team. Hold a personal management licence for compliance, acting as Nominated Officer to Gaming Limited. Hold position of Data Protection Officer. Implement group policies as appropriate. Establish and maintain a strong working relationship with the UK Gambling Commission, acting as a key support the Gaming Limited. Continual development of training program that focuses on all elements of compliance and seeks to ensure that all appropriate employees and management understand and comply with jurisdictional regulations; Act as chair of the Operation Risk Panel. Maintain company risk register. Investigate and advise on compliance requirements associated with expansion into foreign territories. Lead and develop the compliance team, enabling them to fulfil their potential and effectively engage with colleagues across the business. Timely compliance and risk reporting to the Board and key stakeholders as appropriate Key Requirements: Experience of working at a senior level in risk and compliance within a regulated commercial environment. Experience in establishing a strong regulatory relationship. Exemplary leadership, communication and negotiation skills. Experience in change management in a fast paced environment.
MERJE Ltd London, UK
Aug 18, 2018
A successful and established Financial Services organisation that is expanding and developing the specialist mortgage lending side of the business. Now looking for an experienced Head of Credit with strong analytical ability and knowledge to inform and support lending decisions with analytics and data. This Client does not provide sponsorship. Key Responsibilities of the Head of Credit: Develop and maintain lending policy Manage development and implementation of scoring and decision systems Ensure accurate and informative modelling Construct and present robust data driven arguments to support proposed changes in policy, lending decisions, etc. Analyse potential new markets and opportunities Manage relationships with third party suppliers, funders, etc. Provide MI and commentary on the performance of the mortgage portfolio Ideal knowledge and experience for the Head of Credit role: Excellent understanding and background of analytics and data Thorough knowledge of the UK mortgages market Experience of credit policy and strategy Knowledge of credit scoring application and development Strong communication skills Ability to form relationships at all levels
MERJE Ltd Dudley Rd, Birmingham B18 7QH, UK
Aug 18, 2018
Overview Prestigious, long standing and reputable firm within the Life and Pensions sector are looking to recruit a Head of Compliance to be located in their West Midlands head office. The Head of Compliance will be responsible for the core function of compliance across the Group, providing 2nd line Compliance oversight of the business's compliance with Regulatory requirements with both the FCA and PRA. Responsibilities: To maintain Compliance risk within corporate appetite by making the required contribution and reports as a member of various management bodies on regulatory risk, and to provide assurance on regulatory risk to reduce conduct risk for customers and preserve and enhance shareholder capital. Have specific responsibility to determine and deliver Compliance related strategic Business Development goals and objectives within agreed budget, and contributing to a customer centric and Conduct Risk focus and culture, in a multi-site and dynamic business. Establish and maintain a compliance policy (defining the responsibilities, competencies and reporting duties of the compliance function) and a compliance plan (setting out the planned compliance function Assessing the adequacy of measures adopted to prevent non-compliance through assurance and monitoring including outsourced services provided. Adherence to the Regulatory Conduct Rules (FCA) and Standards (PRA). Overseeing and ensuring compliance with the requirements of the Solvency II regime in respect of all non-prudential and conduct aspects of compliance with the Solvency II Regime and the aspects of the Solvency II Regime regulated by the FCA. Advising the Board on compliance with laws, regulations and administrative provisions adopted pursuant to the Solvency II Directive and the assessment of compliance risk (being the "risk of legal or regulatory sanctions, material financial loss or loss to reputation… as a result of not complying with laws, regulations and administrative provisions…") except in respect of prudential, actuarial, accounting, capital and technical insurance matters. Experience Required: Experience of Life and Pensions Compliance Proven success in a senior Compliance role (preferably as a CF10 or a senior deputy for CF10) Evidence of building and managing effective stakeholder relationships Proven success in Leadership and service management through delivery of strategic objectives and operational KPIs including staff engagement Evidence of embedding a strong performance culture
MERJE Ltd London, UK
Aug 18, 2018
My client is looking for a Principle Project Manager to provide support to meet regulatory and business objectives related to implementing information management practices. This position will be responsible to understand, partner and orchestrate with different business, operational and technical teams to first understand how information is being used and help drive successful delivery/execution of regulatory practices. Responsibilities: Lead and manage projects. Responsible for managing a project from business case formation through to production implementation. Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process, and taking corrective action as necessary. Develop strong partnership with the Business Owner and Vertical Lead to ensure successful delivery of project(s). Demonstrate strong communication skills with all levels of stakeholders, including Executives. Effectively manage the project to scope/schedule/budget and challenge respective stakeholders as needed. Manage the relationship between technology and the business at the project level. Analyse project risks, issues, costs, and benefits and make relevant recommendations to business and IT leadership. Provide and implement action plans to mitigate risk when applicable. Develop detailed project plans to manage the end-to-end project activities, interdependencies and execution approach. Define purpose, clear roles, tasks, milestones, budgets, and measures of success. Manage financial delivery and issue management processes, escalating issues and variances to budgets where necessary. Plan and maintain project financial data monthly. Build and foster a collaborative working environment amongst project team members. Working knowledge of audit and regulatory practices; ensures projects they lead are 100% compliant with the client's standards. Skills, Qualifications & Experience Solid experience in large scale change efforts which are comprised of projects and portfolios including change management aspects of delivery across multiple geographically disburse teams. Experience in financial services including CCAR experience. Fraud/Risk and Payments Preferred, Core Banking, Transaction Banking and Infrastructure Experience preferred. FinTech and/or fast paced technology environments as well as solid related business experience. Demonstrates advanced skills in finance, cross-cultural awareness, leadership, and communication at all levels of the organization (multiple forms), influence, negotiation and conflict resolution. Demonstrate advanced knowledge of plan development and execution, scope planning, schedule management, cost estimating and control, quality planning assurance, organizational planning, project communications, risk identification/ response control and management Demonstrate strong knowledge of project management methodologies and tools (multiple methods), resource management practices and organizational change management techniques. PMP Certification is required.
MERJE Ltd London, UK
Aug 18, 2018
The Client- My client is a leading professional services firm; they are recognised for their commitment to delivering an outstanding quality of client service, and enabling people to excel in everything they do. The role The Corporate Finance Advisory (M&A) team provides corporates, private equity houses and other clients with a full suite of M&A services advising on acquisitions, divestments, joint ventures, buy-outs and licensing, a significant number of which are cross-border or international in nature. Responsibilities Working across the TMT sectors on a range of buy-side and sell-side transactions Assisting with day to day management of transactions which includes preparation of information memoranda, management presentations, valuation analysis and taking responsibility for preparation of information and client communications Industry research for both deal origination and transaction analysis Valuation work and Financial modelling, including DCF and LBO analysis Contribution to marketing and business development opportunities Requirements To qualify for the role you must have: ACA/CFA (or equivalent) qualification (not essential depending on other experience) Ideally some transactional experience gained on client engagements or on secondment Excellent numeracy skills with keen attention to detail and the ability to absorb and analyse large amounts of data quickly Client focus, with ability to work quickly and establish effective working relationships Enthusiasm for and ideally previous exposure to the TMT sectors Excellent oral and written communication skills Logical and methodical approach to problem solving Project management and organisational skills Ability to undertake detailed financial/commercial analysis for inclusion in client reports The self-confidence/appetite to be involved in business development activities Ability to develop, coach and motivate junior members of the team
MERJE Ltd London, UK
Aug 18, 2018
A leading consulting firm is looking to hire an Assistant Director in its Valuations team focusing on contentious valuations work. The role: Managing major contentious valuation assignments Working on cases from initial client meetings through to delivery of Expert Reports for the Court / Tribunal and assistance in preparing the named Expert and legal team for trial / hearing Developing target client relationships in order to further develop the Contentious Valuation business and their career To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm's commitment to creating a more inclusive culture Previous experience: Experience of working on contentious matters, i.e. preparing reports for service at Court and/or an Arbitral Tribunal Strong experience of preparing valuations either for commercial or contentious matters. Exceptional analytical and oral and written communication skills with a strong attention for detail Ability to take complicated analysis and to present and communicate it in a concise and clear manner Client focus, with ability to work quickly and establish effective working relationships Logical and methodical approach to problem solving Project management and organisational skills Appetite to be involved in business development activities
MERJE Ltd London, UK
Aug 18, 2018
A fantastic, commercial opportunity to join a growing design business in London as the lead finance person to cover while the current FC is on maternity leave. The Client:A creative design business that delivers high concept art and interior features for commercial and residential spaces. The role: The role will involve overseeing the month end accounting process (supported by a bookkeeper), creating and monitoring project budgets, reviewing project margins and looking at efficiency of design time. You will also create and process invoices and look after credit control. The business would like your input into growth and exit strategy, streamlining costs and looking at investment opportunities. You will have responsibility for company forecasts and will analyse the monthly accounts with the directors. Key Requirements: Fully qualified ACA/ACCA/CIMA Experience in an SME environment Strong IT skills
MERJE Ltd London, UK
Aug 18, 2018
A successful consultancy are looking to recruit a highly motivated and well organised individual to lead the Property sector within the firm and to assist the Owner managed Business team. This will include development of the market offering and profile of the business within this sector and will have responsibility for managing the overall delivery of services within this sector. Within Property taxes, the tax advice can vary from assistance on the SDLT on the acquisition of a new property, advising international investors on their structures to review and implementing structures for property developers and advising intermediaries and advisers. Duties and accountabilities: Take ownership for the operation of the team/work/portfolio, relevant work processes and the effective delivery of advanced tax planning and complex tax technical services by coordinating the appropriate teams to provide excellent client service and meet all targets. Interact fully with more complex clients in conjunction with Partners ensuring they are kept informed of progress & responding to client requirements and queries by applying specialist technical knowledge and experience. Assist the Partner to communicate regularly with the team on key objectives, performance & future goals to give direction and purpose to share knowledge and develop the expertise of the team. Plan, delegate and manage the allocation of work appropriately to the person or team with the skills best suited to deliver the service to the client working in collaboration with the team. Develop a network of professional contacts and build a profile readily recognisable as an expert in your field' outside the Firm by use of technology and social media. Liaise with Marketing to identify and market to new sources of work with a view to providing regular updates and hold meetings with new contacts for conversion to clients. Analyse markets and understand competitive offerings in order to identify prospective new business and implement plans and a targeted approach for development of potential clients and business relationships. Be pro-active and identify opportunities to act on the interpretation of new legislation with a view to winning new work. Act with honesty and integrity in all dealings with clients, contacts and team members whilst respecting confidentiality and building trust. Qualifications: Professionally qualified - e.g. ATT/CTA/ACA/ACCA Appropriate experience within relevant tax discipline at this level. Technical expertise in specialist field. High level of client handling and relationshipskills
MERJE Ltd London, UK
Aug 17, 2018
The Head of Compliance, Risk and MLRO is responsible to the Board through the General Manager for all Compliance, Risk and Financial Crime matters within the business including all facets of compliance including AML, money laundering, counter terrorist financing requirements as well as dynamic monitoring of all remittance activity. The Head of Compliance, Risk and MLRO needs to consistently demonstrate a practical hands-on approach in all aspects of the role. Key Responsibilities Ensure that Compliance is at the heart of the business Ensure business policies and procedures are fully aligned to all applicable regulatory requirements and best practice standards Own the MLRO and nominated officer role including the responsibilities as required by HMRC, FCA and the businesses AML/CTF Policies Build and maintain strong relationships with Regulators in the UK and all jurisdictions where the business operates Ensure there is a comprehensive and effective training programme in place for the business's 180 + UK and European Representatives, its staff, its Board and business operations Be a member of the Senior Leadership Team Management of the Compliance Team Leadership in all Compliance, Risk and Financial Crime matters across the business and, as required, the businesses wider network as evidenced by meeting/exceeding regulatory requirements and adopting best practice compliance processes, standards and controls Ensure that business has a comprehensive and robust approach to all Compliance and Risk matters in its second line control function Represent the Compliance function internally and externally (including financial service providers, regulators, external auditors, external bodies, etc.) The role is London based with European and other jurisdictional responsibilities The HoC's duties will include: Direct line management of Compliance team Leading and developing the Compliance Team to competently manage day to day Compliance activities in all business areas and units Providing a continuous and comprehensive training programme for Representatives, staff, etc. that embeds a strong culture of compliance throughout the organisation Develop the capability to become the centre of compliance knowledge and excellence Work closely with the Marketing and Business Development units in developing and maintaining a fit for purpose Compliance approach and discipline that is fully aligned to growing customers volumes (both personal and non-personal), remittance volumes and revenues Role Requirements The candidate will have deep knowledge of Compliance matters and will likely have previously held the MLRO title or at DMLRO level and can demonstrate their capability to take a step up A seasoned professional with a good understanding of regulatory risks and controls around MSB's and money remittances Confident and positive approach; able to interface with all levels of the organisation Strong relationships with UK Regulators (FCA and HMRC) Experience of working in culturally diverse businesses Good communication skills and can ideally demonstrate experience of working in a business where English may not be the first language for all staff Fully conversant with all Windows Office based software A genuine hands on and lead by example approach Willing to travel as and when required
MERJE Ltd Barker's Pool, Sheffield S1 2JA, UK
Aug 17, 2018
MERJE have been retained to search for a Head of Audit for a leading International Manufacturing Business. Reporting to the Director of Risk and Audityou will support the delivery of an effective internal audit function for the Group, with specific emphasis on proactively managing internal audit resources to provide assurance that major business risks are managed effectively, offering clear recommendations for improvements. Key responsibilities include Plan and conduct internal audit reviews (in finance and operational areas) with a view to identifying significant risks and mitigating actions and controls. Ensure the reliability and integrity of reporting processes and associated management information. Recommend a program and diary of internal audit topics and engagements. Achievement of key metrics around timely issue and close out of reports, working with Management to deliver pragmatic solutions and realistic action plans for implementation. Support finalization of key deliverables for Audit Committee and the Group Executive Committee on a timely basis; Deliver, as directed, individual audit assignments to the highest professional standards, with creativity, insight and pace including: robust opinions on the effectiveness of Risk Management and Internal Controls Build relationships with, and work collaboratively with, all key business stakeholders in order to encourage and promote a culture of continuous improvement in the effectiveness of business processes and controls. Manage internal audit reviews supported by internal team resource and under a co-source arrangement for specialist areas Monitor and comment on the risk and control environment through attendance at operational and compliance meetings Participate in special reviews and investigations as and when required Drive the adoption of good practice within the Internal Audit team and the wider Finance and operational teams to improve processes regionally. Being a qualified accountant with experience of external audit from a Big4 firm you will have the following skills Experience at a senior level of internal audit in a multi-site organization; Experience of the manufacturing/ distribution sector would be a distinct advantage. Management experience including management of people and departments. Highly developed commercial management experience and business acumen. Used to operating effectively as a senior leader across different businesses and functions in complex organizations. Ability to influence business leaders in development of an effective risk and assurance environment.
MERJE Ltd 184 The Promenade, Blackpool FY1 1RJ, UK
Aug 16, 2018
My client is a very prestigious organisation and a leader in its chosen field The role- Following some organisational changes a very significant role has presented itself for someone to act as senior member of the compliance function with responsibility for regulatory policy within the wider business, to ensure that the function and the business are aware of and prepared for change as a result of legal and regulatory change to the operating environment. As deputy to the Head of Compliance you will also assist in the leadership of the function and the development of its staff, and provide senior management with the necessary management information, support and advice to ensure they have the assurance that their business areas are being operated in accordance with regulatory requirements. Key Requirements- Excellent written / oral communication skills and an ability to communicate complex technical ideas to a diverse audience Practical and pragmatic approach to problem solving which balances commercial and regulatory objectives Ability to form close working relationships across the business and influence management and stakeholders Experience of managing and leading a team plus building productive relationships with key stakeholders Highly motivated with the ability to operate effectively in a fast paced organisation
MERJE Ltd London, UK
Aug 16, 2018
International Payment Services Business based in Central London; Specific Duties; Work within the Global Compliance and Risk department to develop overall global department goals and initiatives Provide leadership and guidance to a group of managers and staff at various levels in the functional unit in delivering and/or effectively supporting compliance and risk programs, processes, policies and procedures as well as accomplishing compliance goals and strategies Own the Money Laundering Reporting Officer (MLRO) role, responsibilities and accountabilities set out in the Compliance Policy Develop, implement and enforce policies, procedures, and compliance training programs to minimise potential risk and to comply with applicable regulations, using a risk based approach Build and manage relationships with regulators including banks, financial institutions, and law enforcement Manage our local FCA license and banking facility from a compliance view whilst developing and maintaining effective interaction with Financial Conduct Authority (FCA), other regulatory bodies and Legal advisors as appropriate Work closely with the local MD to develop European licensing and regulation and manage application process and procedure for European E-Money Licensing Address and resolve complex problems and critical issues escalated from the team Foster a common vision and provide clear direction and common priorities for the Anti-Money Laundering Compliance (AML) program both within and outside the department Provide research, analytics and reporting to senior management and participate in various governance forums and incorporate feedback into process; create a risk based escalation and tracking process Compile risk analytics data from a variety of sources needed to identify trending and root cause analysis on key risk indicators of AML risk Develop and maintain policies, procedures and other program documents such as product level risk assessments or AML control documents for the overall Compliance Program Conduct Customer Due Diligence (e.g., KYC) checks and approval during on-boarding which is in line with Compliance Policy Advisory and Executory (UK/Europe Specific) Refer to the Group Compliance Policy and manage local policies and procedures to comply with local UK and European applicable laws Assist line management and the Board in their responsibility for complying with all applicable laws. Provide guidance on regulatory expectations for the sale of products Comply with group legal and IT Security policies Budget for legal and compliance services Appropriate authority over relevant staff Qualifications; Bachelor Degree from an accredited University 5 plus years work experience with an FCA regulated company in a compliance function. MLRO experience as a CF11 role holder Relevant experience in payments or financial services, working with UK/Global AML laws, and related laws/regulations, especially as they apply to electronic commerce and online money transfers globally Knowledge of AML and Compliance regulations within the payments/banking/financial services industry Understanding of retail/commercial financial products/services, payments industry, etc. Proven track record of complex problem solving and decision-making ability Extensive experience working in a global environment and demonstrating cultural awareness and sensitivity Strong analytical skills Effective leader and team player, self-starter Effective communicator, orally and in writing
MERJE Ltd London, UK
Aug 16, 2018
The Client- My client is a leading professional services firm; they are recognised for their commitment to delivering an outstanding quality of client service, and enabling people to excel in everything they do. The Healthcare & Life Sciences Economics team sits within the firm's Financial Advisory business and brings together economists, econometricians and analysts to apply their combined skills to solve healthcare business issues. The work is varied and delivers real value through areas such as regulatory or competition economics, cost & benefits analysis, pricing and profitability analysis, forecasting and predictive analytics. The technical skills in these areas are combined with the firm's deep clinical, operational, financial, strategic and industry understanding to create a potent, and unique, package that can be applied across the spectrum of healthcare advisory services. The business is looking for a senior individual to lead and grow their established Healthcare Economics business. The successful individual will be well known and regarded in the Healthcare sector for providing economic advice on how to design better functioning and more efficient healthcare systems. They will have worked within a similar economic consultancy practice, or have equivalent experience gained in the public sector healthcare or pharma industries. A knowledge of the UK healthcare system is essential and experience of advising clients in an International setting would be beneficial. The role: Responsibilities: The role will include the following: Developing the strategy for the healthcare & life sciences economics business Identify and deliver new opportunities in the healthcare & life sciences sector Maintain and build on internal relationships across the health account (including broader financial advisory, strategy and risk advisory etc.) Further develop a network of client contacts within the sector Lead client engagements, including running teams of consultants Developing the strategy and thinking on client engagements Manage client relationships at a senior level Leading thought leadership for the team Leading and developing the team A wide range of types of engagements in the UK and internationally Professional experience: To qualify, you will be able to demonstrate: A degree in economics or related subject from a leading university 6-10 years of work experience (or equivalent) in a consultancy, governmental organisation or corporate, primarily in the healthcare & life sciences sector and preferably in a strategy or analytics role Proven modelling and analytical skills, experience in regulation and regulatory policy Understanding of econometrics Experience in delivering healthcare & life sciences projects Strong project management experience Good presentation and writing skills Demonstrable understanding of healthcare networks and associated regulatory issues Strong project and team leadership track record
MERJE Ltd London, UK
Aug 15, 2018
A leading consulting firm looking to expand their Corporate Finance team in London with a specific focus on Government & Infrastructure clients. The team delivers a wide range of corporate finance advisory services to public and private sector organisations. The group works across a range of sectors, including energy, defence, transport and public services. The services include: Procurement advice to government for public private partnerships (PPPs), project finance, outsourcing and other service contracts between the public and private sectors; Advice to private sector organisations bidding for government contracts, including financial modelling, finance raising advice and negotiation support; and Renegotiation, refinancing and restructuring of existing contracts. Key Requirements - Experience in a finance focussed role within government, a private sector bidder or another advisory firm working on one or more of: PPP, project finance, outsourcing, franchising or similar service contracts; A strong understanding of the financial and commercial aspects of government infrastructure and/or service contracts; Experience of working with financial models; An understanding of public sector procurement procedures; Strong written English skills; and A strong academic record, including a minimum of 2.1 degree or equivalent. The following experience and qualifications would also be beneficial: Experience of designing and building complex financial models; A recognised accountancy or relevant financial qualification (full or part qualified); Experience of business case and/or report writing; and Experience of working with contractual documentation for government infrastructure and/or service contracts. Required personal attributes include: Dedication to delivering quality results; Ability to multi-task and appreciation of the commitments to working within an advisory practise; A logical and methodical approach to problem solving, with an ability to think laterally; Good project management skills and an understanding of governance requirements and risks; The confidence to work effectively with clients; and Excellent interpersonal skills and ability to work within a team. The primary location will be London. The individual may be required to spend time working in other locations in the UK for extended durations as required by clients and projects.
MERJE Ltd London, UK
Aug 15, 2018
Contentious Valuations is a rapidly growing business area for this leading consultancy. Contentious valuations include valuations for litigation, arbitration, and expert determination proceedings. The team is particularly looking to increase the number of dedicated "contentious valuers" by recruiting individuals with experience of preparing valuations and reports for litigation and/or arbitration proceedings. As an Assistant Director you will have responsibility for: Managing major contentious valuation assignments Working on cases from initial client meetings through to delivery of Expert Reports for the Court / Tribunal and assistance in preparing the named Expert and legal team for trial / hearing Developing target client relationships To have a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm's commitment to creating a more inclusive culture Your professional experience - to qualify for the role you must have: Experience of working on contentious matters, i.e. preparing reports for service at Court and/or an Arbitral Tribunal Strong experience of preparing valuations either for commercial or contentious matters. Exceptional analytical and oral and written communication skills with a strong attention for detail Ability to take complicated analysis and to present and communicate it in a concise and clear manner Show initiative to learn, ask questions and perform delegated tasks accurately Client focus, with ability to work quickly and establish effective working relationships Logical and methodical approach to problem solving Project management and organisational skills Appetite to be involved in business development activities
MERJE Ltd Woolston, Warrington, UK
Aug 15, 2018
My client is looking for a Business Development Director to grow the strategic client base for the Contact Centre and generate new opportunities and revenue. As a Contact Centre expert, you will have held senior positions at a client facing and business development level being responsible for the client and their customer's experience, embracing the Omni channel world to maximise both sales and experience. Lasting Senior Client Relationships are based on trust and great delivery, you will have the experience and future looking 'mind-set' to be existing and prospective client's 'Trusted Advisor' at a senior contact centre level. You will be at the forefront of the latest consumer and contact centre trends to understand how both Sales and Customer Experience can be maximised on behalf of your clients maximising client value through a wide network of relationships. Responsibilities To develop and implement strategic plans to grow sales and profit within the Business Unit through new clients. To create and identify key prospects and targets with a 'value' story that will ultimately lead to winning new clients and an increase in Contact Centre Clients. To work effectively with the contact centre Delivery Director and all internal departments' effectively communicating requirements and timely briefings to deliver to client objectives. Deliver the annual profit plan through management of budgets and delivery of a new business target, ensuring efficiencies and maximum profitability are delivered. Experience, Skills & Knowledge: Minimum 2 years contact centre experience Experience of working with clients at al medium senior level. This role will require extensive travel to meet the needs of new business opportunities and pipeline creation. Proven track record of creating a pipeline of new business opportunities with new clients and converting to wins. Strong resilience and desire to drive continuous improvements and operate in a changing environment. v Can be based in Warrington or Thame.
MERJE Ltd 184 The Promenade, Blackpool FY1 1RJ, UK
Aug 15, 2018
Our client is a highly reputable and fast paced Financial Services business who have made a significant impact across the industry since their establishment. A new and exciting opportunity has arisen to join the firm as the Head of Operational Risk Partnering. In this role you will lead the Operational Risk partnering across business units and functions, to support the implementation of the operational risk management framework and provide expert knowledge and guidance to business units and functions on operational risk identification, assessment and management. Responsibilities: To deputise for the Operational Risk Director at committees and steering groups as required including at senior manager, Executive and Board level. Challenge the efficacy of mitigating actions and plans across the business in order to ensure the operational risk profile remains within risk appetite. Act as a subject matter expert on Operational Risk identification, assessment, and management, partnering specific areas of the business and supporting Risk Directors in relation to Operational Risk Implement the operational risk management framework in a robust manner, ensuring the operational risk framework is understood, documented, communicated, enhanced and embedded Work with key stakeholders across business units and group functions to drive understanding and execution of operational risk best practice Robust oversight, monitoring and challenge of business unit and function risk and control self-assessments, management actions, and risk culture, and efficacy of management actions to manage risk in line with risk appetite Provide oversight and challenge and operational risk expert advice in relation to strategic change projects Assess compliance with policies, accuracy off attestations and recommend any performance calibration to Operational Risk Director Attend divisional boards and senior leadership meetings as assigned to oversee and challenge management of operational risk Demonstrate a strong understanding of the aligned business areas and functions and their strategy, objectives and processes in order to support the leadership team in terms of the appropriate implementation of the Operational Risk Framework and management of risks Work with other Risk and Internal Audit to provide holistic and effective operational risk oversight Key Requirements- Proven experience of leading operational risk teams Sound regulatory knowledge of operational risk requirements Strong understanding of operational risk framework end to end including operational risk systems, policies, regulatory requirements, and ICAAP Good understanding of supporting disciplines including change management, IT and IT Security, supplier management, and business resilience Leading risk and control self-assessment workshops and risk analysis
MERJE Ltd Essex, UK
Aug 14, 2018
A newly created role due to increased growth and success of the business. This will be the lead compliance contact for all regulatory matters pertaining to this part of the Group. Involving setting up processes, systems and processes to ensure a robust compliance framework is in place and manage all regulatory requirements coming from the FCA. Advising the business on its regulatory requirements relating to the general insurance activities. Responsibilities: Be aware of current compliance requirements and be up to date with compliance regulation updates so that a measured and effective compliance strategy may be planned and implemented To work with the Group Compliance Officer and Senior Management in setting up appropriate systems and controls to ensure that the firm meets its regulatory obligations Regularly monitor and update the systems and controls to ensure that they are performing the function they should be Maintain records to satisfy evidential requirements of compliance, which may be requested by Regulatory requirements Undertake such action as is necessary to ensure compliance with any further direction issued by the FCA Manage the company Compliance Plan and any other additional project management to deliver compliance to FCA regulations To work in conjunction with others to monitor and record compliance of the Company's activities, including overseeing of required reporting to the FCA and other regulators Network with other professional bodies, stakeholders and Regulatory Authorities to ensure that the business is aware of ongoing developments Represent the company to product providers, auditors, agents and the FCA and any other bodies in connection with FCA regulations Provide support and input of the training of staff, preparing for professional qualifications and the monitoring of staff as they adhere to a policy of continuous professional development as required by regulation Respond to any appropriate documents published by the FCA in relation to general insurance activities Key Competencies: Good understanding of general insurance products (including Lloyds/ London markets) Ability to understand the impact on the business of any FCA changes Good working knowledge of data protection and financial promotions Coaching, people development and people skills Energy, drive and self-motivation Flexibility, initiative and influencing skills Decision making and excellent communication skills
MERJE Ltd London, UK
Aug 13, 2018
Newly created position within a digital mortgage broker offering remortgage solutions online. Responsibilities: Manage and lead the Compliance team Develop and deploy the Operational Risk management strategy and framework Oversee the training of all Mortgage Advisors Supervise the monitoring and testing of regulatory compliance control effectiveness by performing reviews Work closely with the COO to understand agreed development needs for Advisers Accurately compile reports such as KPIs, KRIs and Conduct Risk etc Undertake projects as and when required, to support the needs of the business or to achieve functional objectives Conduct second line approval for the business for the development of new products Key Competencies: Ideally minimum 3 years' experience in a Mortgage compliance and preferably with experience of Operational Risk CeMAP qualified You must be able to challenge business products and processes to ensure regulatory compliance and have the ability to manage and influence regulatory and senior management relationships You are passionate about innovative finance products Customer focused and motivated by positive customer outcomes Natural solution creator Ability to work on several projects and under tight deadlines