RZ Group

RZ Group Edinburgh, UK
Aug 11, 2018
Head of Global Services - IT Service Management - Edinburgh RZ Group are working with a global IT Service Management software company who have their headquarters in Edinburgh. They service large blue chip organisations throughout the world, having been running as a an established market leader for over 30 years. The business have recently appointed a new C.O.O and are in the process of some high level restructure in order to further expand the brand, as such have an opening for a new Head of Global Services to join the business and help move forward while maintaining existing client relationships. The purpose of this requirement is to develop, manage, implement, evaluate and direct a company-wide professional services strategy as well as maintain and increase their market share. Further to this the successful candidate will deliver growth in revenue and profitability plus direct and manage consultancy activities on a global basis. In order to be considered for this role candidates must have the following skills/experience: - Significant experience within IT software implementation on a global scale - Proven experience managing both client and customer relationships - Experience of leading and managing a team responsible for the implementation of company products within client organisations - Responsible for reliable and consistent operation of the worldwide professional service team including customer delivery, managed solutions and service design - Ensuring the quality and cost-effectiveness of services delivered to customers in an environment of continuous improvement - Drive growth within the professional services operation by developing appropriate strategies in conjunction with other business functions - Manage client expectations for delivered solutions throughout the scoping and project initiation phases and where necessary, support through to project completion - Maintaining reporting structures to provide reliable and tangible evidence of delivery and to assist in planning and improvement programmes - Excellent communication skills, able to engage with senior level stakeholders/clients and maintain company reputation. Recruitment Zone acting as an employment agency in regard to this advert.
RZ Group London, UK
Aug 11, 2018
Compliance Manager/Auditor - General Insurance Greater London (Home Based) with easy access to transport links into the city £40,000 - £60,000 + Additional benefits (Inc. Travel Expenses, Pension Scheme, Private Medical, Generous Holiday Allowance, Performance related bonus scheme) RZ Group are currently recruiting on behalf of a major compliance services provider within the insurance sector for a Senior Compliance Consultant/Auditor to join them on a permanent basis. As an industry leading service provider within this sector they have the scale, expertise and flexibility to provide support to all sizes and types of firm, from sole traders to large multi-site organisations. The purpose of this role is to provide a first class compliance advisory support to the companies' clients. Areas of Responsibility: * Undertake Coverholder audits * Accurate resolution of technical queries raised by client within an appropriate timescale * Conduct ad-hoc consultancy assignments * Carry out regular service visits and external audits as requested * Build and maintain relationships with existing and new clients and professional bodies Key Duties and Responsibilities * Good knowledge of general insurance products and market * Qualified to Chartered Insurance Institute ACII level * Good knowledge of FCA regulatory requirements * "User" of compliance * Exceptional interpersonal and communication skills * Must have full UK driver's license and be willing to use own vehicle (expenses reimbursed) Please apply to this role for immediate review! Alternatively please contact Kerry Lyons Recruitment Zone acting as an employment agency in regard to this advert.