Intelligent People Ltd

Intelligent People Ltd City of London, UK
Dec 09, 2018
We're hiring a Product Director / Head of Digital Product for a European online consumer brand. The company is building a best in class Product function and has the investment and leadership to make this a reality. As Product Director you'll be looking to bring your experience of understanding customers, user-centric design and your commercial product mindset to a business with the potential to make great digital product experiences. Your responsibilities within the role of Product Director / Head of Digital Product will include: *The creation of a clear vision based on customer and user outcomes and commercial viability. *Work across the multiple brands, geographies and stakeholder groups to develop a strong digital product vision. *Use analytics, BI and analysis tools to monitor performance, identify issues, make recommendations on improvements to customer experiences *Work with the UX teams, architecture and engineers and commercial to specify on on-site merchandising, required features *Constantly identify ways to improve team performance and efficiency, roll these out across the teams. We are looking for a Product Director / Head of Digital Product who is highly adaptable, determined, future facing and customer centric. You will bring: *Proven experience developing great digital product experiences in B2C, perhaps with some B2B too *A proven track record of developing, improving and driving revenue uplift from creating engaging customer experience *A strategic thinker, able to communicate plans and lead teams to deliver. *Familiar with Agile & lean development environments and able to flexibly apply development methodologies This is a great career opportunity to join a product centric business with impressive leadership playing an key role in creating and realising their vision. Intelligent People a recruitment agency specialising in hiring Product Director roles.
Intelligent People Ltd City of London, UK
Dec 08, 2018
Working for an award-winning eCommerce start-up, a Head of Growth / Head of Performance Marketing / Head of Acquisition is needed for a brand which is about to explode into its next stage of growth. This is a superb opportunity to work within a fast-paced business which is expanding rapidly across the UK and internationally. They are now looking for a Head of Growth / Head of Performance Marketing / Head of Acquisition who has a hands-on, analytical and creative approach to Growth Marketing. You'll also have the autonomy to build and lead the Performance Marketing team. The successful candidate will understand the tools needed to drive growth within a start-up company, constantly testing and learning to improve performance of campaigns. The Head of Growth / Head of Performance Marketing / Head of Acquisition will: * Create the Digital Marketing Strategy to help define companies growth plans * Be responsible across main areas which include: All biddable media (Paid search, Paid Social, Programmatic etc), Outreach (Influencers etc), CRO & CRM * Creatively innovate strategies and roadmaps that drives growth * Work with various internal teams to execute key digital campaigns * Build and lead a team of 5+ performance marketing managers * Engage with high-level strategic thinking as well as hands-on implementation * Track, develop, understand and increase strategy with key metrics being: Ad spend, conversion rate, revenue, cost-per-add-to-basket The Head of Growth Marketing / Head of Performance / Head of Acquisition must have: * A data centric, analytical and creative approach * Experience managing medium/large budgets (£250k+ per month) * Excellent marketing campaign management skills - from ideas to delivery * Management/Leadership experience * A customer centric approach * Worked for an early stage business and helped scale * Be a strong influencer and hold the skills to management stakeholders effectively * Be comfortable working in a fast changing environment This is an excellent opportunity for a Head of Growth Marketing / Head of Performance / Head of Acquisition to play a pivotal role in a scaling this incredibly exciting company. If you are looking to be a part of a company with only positive future projections with an incredibly talented team, please get in touch! Intelligent People is a leading Head of Growth recruitment agency.
Intelligent People Ltd Oxford, UK
Dec 08, 2018
Working for a FinTech disrupter, the Head of Marketing / Head of Campaigns / Head of Brand will play a pivotal role in how this well-funded start-up positions themselves in the market. Having recently received a big round of funding, this Oxford-based startup has had organic growth to date. Now they building their Marketing team and looking to bring on a Head of Marketing / Head of Campaigns / Head of Brand to support their growth plans. The first 6 months of this role will be focused around data gathering, market research and campaign testing. In a year this role will work together with the Head of Digital, CMO and Marketing Agencies to deliver effectively data-driven marketing campaigns. The Head of Marketing / Head of Campaigns / Head of Brand will: *Create campaigns from the group up, including Offline channels as well as Online. *Be responsible for everything that is "Consumer Campaign" related * Test and experiment with Campaign and Marketing challenges to collect data to feed back into future campaigns *Work closely with the Head of Digital and Market research and Marketing Agencies to design and deliver campaigns *Analyse performance of these campaigns, quickly identifying new areas for improvement *Create compelling multi-channel marketing campaigns that drive adoption and engagement *Collaborate with the PR agency, Product team, Sales and senior stakeholders to develop a clear marketing proposition Head of Marketing / Head of Campaigns / Head of Brand role must have: *Strong marketing experience, ideally including at least 5 years with clear deliverables from previous roles *Offline Marketing Experience. Experience in creating Marketing campaigns that span across Radio, Print and TV. *Highly Analytical Mindset, constantly using data to underpin their decision making *Outstanding project management skills and proven ability prioritise, plan and deliver projects & campaigns across cross-functional team on-time and to budget *Strong ability to analyse multi-channel performance metrics and synthesise learnings/opportunities for improvement *Degree or equivalent This is a great opportunity for a Head of Marketing / Head of Campaigns / Head of Brand to join a company during a hyper-growth phrase and have full ownership over a key area of growth. Intelligent People is a Head of Marketing Specialist Recruitment Agency
Intelligent People Ltd City of London, UK
Dec 08, 2018
Director of Customer Success / VP of Customer Success / Head of Customer Success Director of Customer Success London, £100-140k, + Stock Options Director of Customer Success / VP of Customer Success / Head of Customer Success needed by a well-funded high growth B2B SAAS tech company who are going through a phase of European growth. You'll be working directly with the CEO/Co-Founder and own the entire customer success function from a strategy and team point-of-view. You'll be part of the company's senior management team, you will be directly responsible for growing and leading our CS team, driving the team's performance and output, and ensuring we deliver on industry-leading retention and customer happiness metrics. Director of Customer Success / VP of Customer Success / Head of Customer Success will: *Develop and iterate a multi-year strategic plan for the Customer Success department, including resource and capacity requirements. *Develop, execute and iterate a strategy which covers all necessary tactical initiatives, e.g. account plans, regularity of meetings and EBRs, tiers of service. *Hire the best Customer Success Managers to join the team, as well as other direct reports including team directors and managers. *Maximize team productivity, and inspire loyalty, through a deep understanding of how to get the best out of people with a variety of motivations, working styles and preferences *Creating a strong performance culture, setting clear objectives and deliverables and holding people accountable for delivery. *Line manage the team, conducting regular 1-1s and team meetings, ensuring decisions, plans, goals are shared, and that issues are resolved in a timely manner. *Lead by example when necessary, by taking a hands-on approach with clients, demonstrating to your direct reports what best-in-class looks like both in terms of operational effectiveness and client communication. *Optimise, manage and oversee all relevant execution processes, making the customer experience as smooth as possible, and at all times optimising for customer happiness. *Monitor and report on team progress, to the team, the SMT and to the CEO, ensuring any risks or issues are properly communicated and managed. Director of Customer Success / VP of Customer Success / Head of Customer Success must have: *Excellent senior customer success experience from a high growth SaaS business, such as; SaaS, B2B, Martech, Fintech, HRtech, eCommerce, HR, CRM, Marketing, etc *Proven experience in personally designing and executing customer success strategies and processes *Familiarity with the latest customer success, software as a service, and platform as a service technology trends and best practices. *You have gained the trust of enterprise clients through years of managing accounts and delivering excellence. *You know how to be politician, diplomat, advisor, salesperson, when to turn each on, and how to coach the team on each of these skills. *You can design and implement scalable processes, you also know how to review their effectiveness and iterate. *You are commercially minded and a strong negotiator, successfully ensuring strong upsells within the customer base, and preventing churn. *You're able to communicate clearly both upwards and sideways and collaborate closely with a CEO who sets company strategy and a CCO who sets the overall customer happiness strategy. *You are decisive, your strategies are clear and successful, and you can confidently back up customer views with data and insights. Intelligent People is a specialist Director of Customer Success / VP of Customer Success / Head of Customer Success recruitment agency.
Intelligent People Ltd City of London, UK
Dec 08, 2018
Head of Marketing / Head of Digital Marketing / Head of Sales & Marketing needed by a high growth tech company in London. The Head of Marketing / Head of Digital Marketing / Head of Sales & Marketing will be joining a thriving business with a cloud-based SaaS management tools used by thousands of companies worldwide. My client has built technology with a modern and intuitive SaaS based interface, for an industry in desperate need of it. An open platform allowing users to collaborate with favourite apps, tools and services. TheHead of Marketing / Head of Digital Marketing / Head of Sales & Marketing will have the opportunity to: *Create a full Marketing Strategy for a top SaaS company *This will include looking at: oweb oSEO/SEM, omarketing database oemail osocial media, odisplay advertising campaigns. *Build B2B inbound marketing strategies, *Create lead generation and lead qualification functions *Build sales and marketing conversion funnels *Experience in building out a team or desire to do so The Head of Marketing / Head of Digital Marketing / Head of Sales & Marketing should have the above experience including: *The ability to work in a fast-paced environment *Be high structured and organised *A driver for new ideas *Challenge the status quo This is an opportunity for a Head of Marketing / Head of Digital Marketing / Head of Sales & Marketing to join a business who have grown 400% in terms of clients and employees in just 2 years. Their success is their current downfall which has created a need for this hire. Intelligent People is a specialist B2B Marketing recruitment company.
Intelligent People Ltd City of London, UK
Dec 08, 2018
Head of Digital Marketing / Digital Marketing Lead / Senior Digital Marketing Manager needed by a high growth tech company in London. The Head of Digital Marketing / Digital Marketing Lead / Senior Digital Marketing Manager will be joining a thriving business with a cloud-based SaaS management tools used by thousands of companies worldwide. My client has built technology with a modern and intuitive SaaS based interface, for an industry in desperate need of it. An open platform allowing users to collaborate with favourite apps, tools and services. The Head of Digital Marketing / Digital Marketing Lead - B2B / Senior Digital Marketing Manager will have the opportunity to: *Create full B2B Digital Marketing Strategy for a top SaaS company *This will include looking at: oweb oSEO/SEM, omarketing database oemail osocial media, odisplay advertising campaigns. *Build B2B inbound marketing strategies, *Create lead generation and lead qualification functions *Build sales and marketing conversion funnels *Experience in building out a team or desire to do so The Head of Digital Marketing / Digital Marketing Lead / Senior Digital Marketing Manager should have the above experience including: *The ability to work in a fast-paced environment *Be high structured and organised *A driver for new ideas *Challenge the status quo *Know that a SaaS company This is an opportunity for a Head of Digital Marketing / Digital Marketing Lead / Senior Digital Marketing Manager to join a business who have grown 400% in terms of clients and employees in just 2 years. Their success is their current downfall which has created a need for this hire. Intelligent People is a specialist B2B Marketing recruitment company.
Intelligent People Ltd London, UK
Dec 08, 2018
A Head of Product - B2C / Product Director / Product Lead is needed by a Series A tech start-up looking to drive a product strategy, vision & process across their B2C channels. The Head of Product - B2C / Product Director / Product Lead will ideally have experience developing consumer products that solve real-world consumer problems, fully defining functions & processes, bringing value to the user for their core mobile app, whilst delivering improvements yourself. The Head of Product - B2C / Product Director / Product Lead will be responsible for: -Owning the product roadmap end to end for all products -Developing detailed ways to really understand customer needs to an obsessive level -Driving passion, quality, best practice, and energy across the team -Generating excitement across the business through your product vision, influencing stakeholders and winning buy in -Identifying quick win and low hanging fruit within first 3 months to deliver immediate product improvements -Bridging the gap between tech and non-tech, simplifying business and customer problems -Prioritise work, writing user stories, author specifications and assist in planning to deliver the roadmap -Working super close with dev and design -Implementing end to end processes, specifically a user-centric product development process The Head of Product - B2C / Product Director / Product Lead will have: -Strong digital product management experience, along with the ability to tell some real product war stories! -You've built some killer B2C products in the past and can clearly articulate how you did this -A deep understanding of Scrum, UX and monetisation strategies - Experience building products from scratch, iteratively, leveraging agile methodologies - A keen eye for detail and though you're senior, you're comfortable being hands on - responsibility for delivery stops with you -Excellent stakeholder management skills, diplomacy is your thing, winning buy-in is what you do! -Mobile app product experience desirable - A clear ability to describe how you've scaled a product and its overall function, how you did it, why you made those choices and what you delivered -Experience executing product strategy across multiple teams, features, and conflicting priorities This is a great opportunity for a talented Head of Product - B2C / Product Director / Product Lead to join a business that's removing a lot of pain away from laborious & painful life processes, and they're already getting massive traction. For the right person, it will offer a strong step up into a leadership role where you can make huge impact. Intelligent People are a specialist Head of Product recruitment agency.
Intelligent People Ltd London, UK
Dec 07, 2018
The Business Analyst / Product Analyst / Product Owner will work across the business, ideating and delivering cross functional, strategic initiatives focused on optimising Customer Product roadmaps and offering solutions. This could include proposition development, risk analysis, consumer / customer analysis, new product development and delivery, marketing etc. This role will be responsible for capturing detailed business and system requirements and proposing solutions to clients. The Business Analyst / Product Analyst / Product Owner will: *Find and solve problems through the analysis of customer data *Engage clients to extract critical business requirements *Build business cases and work with stakeholders across all levels of the business *Combine a big-picture understanding of industry trends with detailed analysis of data *Be an advocate for the power of information and data to drive decision making The Business Analyst / Product Analyst / Product Owner must: *Be degree education, with a degree classification of 2:1 or above in an analytical subject. * Have 3 years' experience in an analytical role * Have great stakeholder management & communication skills * Have a proven track record delivering web & app based fintech products *Have experience in developing impactful software products solutions *Candidates from technology, finance, banking, insurance preferred This is an opportunity for an ambitious, driven Business Analyst / Product Analyst / Product Owner to join a dynamic fintech start up organisation with fantastic career prospects. Intelligent People are a specialist Business Analyst recruitment agency.
Intelligent People Ltd City of London, UK
Dec 06, 2018
Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager Global Head of Customer Success London, £55-70k plus shares + benefits Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager needed by on the fastest growing UK-based B2B SaaS businesses, which last year grew by over 500%. They already have a portfolio of clients across over 20 markets and are currently going through the next phase of global expansion. You'll work very closely with the CEO on the strategic CS vision and influence the overall business decisions, whilst leading and growing the team by more than double. This journey will begin virtually from the day you join. Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager will: *Identifying and reporting key metrics to the CEO e.g. retention, account growth, NPS etc *Advising clients on their launch strategy *Working closely with larger/enterprise clients to *Speaking with larger merchants on a quarterly basis to provide loyalty recommendations *Running educational webinars for clients as a subject matter expert *Looking for opportunities to insert the team into industry-wide discussions *Hiring, training and managing Success team members *You'll analyse customer data sets to generate insights and performance reports. You will use this information to provide recommendations to clients on how they could better utilise the platform to increase revenues. *You will work productively with internal teams, continuously providing input to product / engineering / project / support teams on how clients are using the platform, and how we can improve it. Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager must have: *Good experience within SaaS Customer Success from any tech industry, such as; SaaS, B2B, Martech, Fintech, HRtech, Retailtech, eCommerce, HR, CRM, Marketing, etc *You can communicate confidently and authoritatively with a wide variety of stakeholders. *Negotiating skills - you will have had experience negotiating upsells and renewals with enterprise clients *You know how to make clients happy and go out of your way to achieve this. *You are comfortable working with, manipulating and interpreting data sets, and have experience working with tools such as Excel. *Organised and able to work under pressure - you are comfortable working in a fast-paced environment and can juggle multiple tasks at the same time. *Clear understanding of the core saas metrics - retention, engagement, conversion *Proactive learner - you have an interest in technology and are willing to do what it takes to become an expert in email marketing. Intelligent People is a specialist Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 06, 2018
We're hiring a Product Director / Head of Digital / Product Lead Product for a Global online consumer that plans to double its size in the next three years. The company is a consumer tech unicorn that's now a household name and is in a leading position within its market. It has aggressive growth plans over the next 3 years and will continue to build the platforms that will create amazing experiences for its millions of consumer and business customers. As Product Director / Head of Digital / Product Lead you'll be looking to bring your experience of delivering new products, services, features and functionality to a large complex platform in a global matrix environment. Your responsibilities within the role of Product Director / Head of Digital / Product Lead will include: -Lead a direct product team of 10-15 people with larger broader team. -The creation of a clear partner product vision based on stakeholder and user outcomes and commercial viability in order to scale a large business even further. -Work across the multiple brands, geographies and stakeholder groups to develop a strong digital product vision. -Use analytics, BI and analysis tools to monitor performance, identify issues, make recommendations on improvements to customer experiences -Work with the UX teams, architecture and engineers and commercial to specify on on-site merchandising, required features -Constantly identify ways to improve team performance and efficiency, roll these out across the teams. We are looking for a Product Director / Head of Digital / Product Lead who is highly adaptable, determined, future facing and customer centric. You will bring: -Proven experience developing owning and shaping a roadmap of a large complex platform -Strong people management experience, ideally leading a direct team of 10 people or more -great digital product experiences in a B2C environment for business partner or 3rd party integration -First class stakeholder management experience, internally and externally -Strong experience in complex environments, working across different matrix teams in different locations. -Experience of logistics, fulfilment, delivery systems, ecommerce fulfilment, shipping, or similar is an advantage but not essential This is a great career opportunity to join a product centric business with impressive leadership playing a key role in enabling their ambitious growth plans. Intelligent People a recruitment agency specialising in hiring Product Director roles.
Intelligent People Ltd London, UK
Dec 05, 2018
A Head of Conversion / Conversion Manager / Head of CRO is required for a leading Travel organisation as they embark on a digital transformation, being responsible for the user journey and improving the onsite and app conversion rate. The Head of Conversion / Conversion Manager / Head of CRO will live and breathe user experience, keep up to date with the latest devices and best practices in UX. The successful candidate will have a few years' experience in using a CRO tool like Optimizely and can identify gaps in performance using tools like GA and employ creative solutions to improve overall conversion rate. We're looking for a Head of Conversion / Conversion Manager / Head of CRO who is a UX rising star who would relish the opportunity to own the vision and UX/CRO strategy for a well-known travel brand. The Head of Conversion / Conversion Manager / Head of CRO will be responsible for: * Owning the conversion rate metric across the business and ensure the daily conversion rate target is being hit. * Tracking and interpret user behaviour * Identify new conversion opportunities across the site to enhance commercial returns. * Work with Product Development, content and marketing teams to enhance user experience. * Identify & test new technologies and practices to improve conversion rate performance, free growth, consumer engagement, delivery against key metrics. * Feed insight into the Commercial, acquisition and retention marketing functions to build deals and offers to drive performance. The Head of Conversion / Conversion Manager / Head of CRO will: * Have 2-3 years in digital analytics and data/insights * Have excellent knowledge of how to manage CRO programs * Expert use of customer experience platforms, eg Optimizely, and Google Analytics * Excellent communication & interpersonal skills * Excellent academics (or equivalent work experience) * A passion for creating a great user experience This is a fantastic opportunity for an experience Conversion professional to make a real impact to a household name at a hugely exciting time of transformation. Intelligent People are a Head of Conversion specialist recruitment agency.
Intelligent People Ltd London, UK
Dec 05, 2018
Working for a rapidly growing Series A ecommerce start-up, a Head of Marketing / Head of Customer Acquisition / Head of Growth will lead a high performing marketing team delivering online revenue growth. The Head of Marketing / Head of Customer Acquisition / Head of Growth will have proven experience delivering growth in fast paced start-up, driving customer acquisition campaigns, conversion, reducing CPA & building revenue across UK and ideally, Europe. All this activity is essential to fuel their 2018/19 growth plans, leading to a larger funding round early next year. The Head of Marketing / Head of Customer Acquisition / Head of Growth will: -Define both the acquisition strategy and the delivery via key channels to improve KPI's -Implement and execute campaigns across all digital channels, specifically Paid Search, SEO, Paid Social and Communities, PR, Content, CRM & Affiliates -Analyse performance of these campaigns, quickly identifying new areas for improvement -Work with a variety of internal stakeholders (design, product, content, tech) to ensure messaging is constantly updated and optimised -Driving a data first approach to justify decisions, particularly for the conversion funnel, traffic and customer data, behavioural data, etc -Drive attention to detail across all channels, optimising performance as well as owning end-to-end strategy Candidates for the Head of Marketing / Head of Customer Acquisition / Head of Growth role must have: -Proven experience running and optimising campaigns across multiple channels -Expert knowledge of growing a customer base (you can comfortably describe how you did this before) - Strong experience in a start-up environment driving high growth -Experience creating compelling, original creative & artwork -A highly analytical mindset, constantly analysing data to improve performance -A strong focus on testing and data driven decision making, as well as CRO principles -Experience across different marketing (Europe, nice to have) -Comfort in a fast-paced start-up environment where responsibility for delivery stops with you. This is a great opportunity for a Head of Marketing / Head of Customer Acquisition / Head of Growth to join a niche and exciting business where the ideal candidate will naturally progress into a CMO in the next 18-24 months. If you're looking to join a business that's growing at an aggressive rate, then do get in touch. Intelligent People is a specialist Head of Growth recruitment agency.
Intelligent People Ltd London, UK
Dec 04, 2018
Head of Product / Product Lead / Senior Product Manager needed by an innovative EdTech company based in Central London. The Head of Product / Product Lead / Senior Product Manager will be dedicated to driving the Product Strategy and Development, creating a leading EdTech platform. My client is a one of a kind EdTech company dedicated to helping teachers and students through their innovative product/platform. They bring Education to life in the classroom, making learning fun and interactive. The Head of Product / Product Lead / Senior Product Manager will: *Support the development of the platform from a strategic and tactical perspective *Help create an amazing Product for Teachers and Schools through data analysis, research and gut intuition *Have awesome Product Leadership, be detailed orientated, and motivated a great team of engineers & designers *High level Product Strategy development and vision whilst understanding the bottom line elements *Help define requirements and be the voice of the users *Data, statistics and analysis is your thing! If you are a Head of Product / Product Lead / Senior Product Manager with the above and: *Have several years Product Management experience at this level *Experience growing an early stage start-up *Have led cross functional teams *Excellent communication & stakeholder management skills Then please do not hesitate to apply to this wonderful opportunity. On top of a very motivating and fulfilling opportunity, my client can offer the following benefits to sweeten the deal: *Private healthcare *Macbook Pro for all *Work from home options *Personal learning budget c£1,500 *Share option plan *Office facilities include oRoof terrace, gym, café and restaurant *Team lunches! This is an amazing opportunity for a Head of Product / Product Lead / Senior Product Manager to join a company dedicated to their cause and with a wonderful working environment to support. Intelligent People is a specialist Head of Product recruitment company
Intelligent People Ltd City of London, UK
Dec 04, 2018
Head of Product / Product Lead / Senior Product Manager needed by a vibrant Tech start-up in Shoreditch. The Head of Product / Product Lead / Senior Product Manager will be a design led Product Manager with a great eye for creating Products with an attractive front end. My client is a one of a kind platform, dedicated to helping ideas come to life by empowering innovation and engagement. The Head of Product / Product Lead / Senior Product Manager will: *Support the development of the platform from a strategic and tactical perspective *Help create an amazing Product that assists companies in generating world class ideas for business growth *Have awesome Product Leadership, be detailed orientated, and motivated a great team of engineers & designers *Be design led and have a good understanding of UX/UI to create an awesome front end to the platform with the help of the design team *High level Product Strategy development and vision whilst understanding the bottom line elements *Help define requirements and be the voice of the users If you are a Head of Product / Product Lead / Senior Product Manager with the above and: *Have several years Product Management experience at this level *Experience growing an early stage start-up *Have led cross functional teams *Are design left with an eye for an attractive front end *Excellent communication & stakeholder management skills *Be B2B/B2B2C or B2C focussed with front end experience *Previous experience as a UX/UI Designer is a nice to have Then please do not hesitate to apply to this wonderful opportunity. On top of a very motivating and fulfilling opportunity, my client can offer the following benefits to sweeten the deal: *Work from home options *Personal learning budget c£1,500 *Entrepreneurial culture with access to every part of a growing company *Team lunches! This is an amazing opportunity for a Head of Product / Product Lead / Senior Product Manager to join a company dedicated to their cause and with a wonderful working environment to support. Intelligent People is a specialist Head of Product recruitment company